Your Privacy Is Our Responsibility

adda77 Privacy Policy

Read the complete adda77 privacy policy on how your personal information is collected, stored, and protected — and learn about your rights.

Last Updated: January 2026

adda77 ("we", "us", or "platform") operates a safe and trusted online gaming service for players in Bangladesh. This privacy policy describes in detail what information we collect, the purposes for which we use it, and how we keep your personal information secure. By using our service, you are considered to have accepted the terms set out in this policy. Please read this policy carefully, and if you have any questions, contact our support team.

1 Types of Information We Collect

When you open an account and use the service at adda77, we may collect the following types of information:

a) Personally Identifiable Information

  • Full name and username
  • Email address
  • Mobile number
  • Date of birth (for age verification — for users aged 21 and above only)
  • National ID (NID) or passport number (when identity verification is required)

b) Financial and Transaction Information

  • bKash, Nagad, Rocket, or bank account details (for deposits and withdrawals)
  • Transaction history and amounts
  • Payment method type

c) Technical Information

  • IP address and device information
  • Browser type and version
  • Login time and session information
  • Data collected from cookies and web beacons
  • Navigation and gameplay data on our platform

2 Purpose of Data Collection

We use your information for the following legitimate purposes:

  • Creating, verifying, and managing accounts
  • Processing financial transactions — completing deposits and withdrawals
  • Ensuring platform security and preventing fraudulent activity
  • Verifying age — our service is for users aged 21 and above only
  • Providing customer support and resolving complaints
  • Improving our service and planning new features
  • Monitoring user behaviour to ensure responsible gaming
  • Meeting applicable legal obligations
  • Sending personalised offers and promotional information (based on your consent)

3 Data Storage and Security

adda77 gives the highest priority to the protection of your personal information. We follow internationally recognised security standards:

Encryption and Technical Protection

All data transmission on our platform is secured using SSL (Secure Sockets Layer) encryption technology. This means your personal information and financial transaction data remain unreadable to third parties.

Server Security

Our servers are protected by firewalls, anti-virus systems, and intrusion detection mechanisms. Only authorised staff can access your data, and their access logs are recorded and reviewed regularly.

Data Retention Period

We retain your information only for as long as it is needed to provide the service or as required to meet legal obligations. Even after an account is closed, certain information may be kept for a defined period for regulatory purposes.

4 Sharing Information with Third Parties

adda77 does not sell or rent your personal information. However, information may be shared in the following limited circumstances:

Service Provider Partners

Only the information necessary to provide the service is shared with payment processors (bKash, Nagad, Rocket, bank transfer), game software providers, and technology infrastructure providers. These partners are bound by strict confidentiality agreements.

Legal Requirements

If disclosure of information is required by court order, government directive, or other legal obligation, we will do so in compliance with applicable law.

Fraud Prevention

Information may be shared with relevant authorities in the course of investigating fraudulent activity, money laundering, or any other unlawful activity.

5 Cookie Policy

adda77 uses cookies to improve your experience on the website. Cookies are small text files stored in your browser.

Types of Cookies We Use

  • Essential Cookies: Required for login sessions, security, and the core functionality of the platform.
  • Functional Cookies: Help remember your preferences and settings.
  • Analytics Cookies: Collect statistics about how the platform is used — this helps us improve our service.

You can control cookies by changing your browser settings. However, disabling essential cookies may cause some features of the platform to not work properly.

6 Your Rights

You have the following rights regarding your personal information:

Right to Access

You may contact us at any time to find out what information we hold about you. We will provide that information within a reasonable time.

Right to Rectification

If any information stored in your account is incorrect or incomplete, you may request that it be corrected.

Right to Erasure

In certain circumstances you may request that your personal information be deleted. However, information retained to meet legal obligations may not be possible to delete.

Right to Opt Out of Marketing Communications

You may request to stop receiving our promotional emails or messages at any time. To do so, email our support team or contact us via live chat.

Right to Data Portability

Where applicable, you may request to receive the information we hold about you in a structured, commonly used format.

7 Protection of Minors

adda77 strictly prohibits access by anyone under the age of 21. Our service is for users aged 21 and above only. We verify age during the registration process, and if any account holder is found to be under 21, that account will be suspended immediately and any collected information will be securely deleted.

If you become aware that a minor is using our platform, please notify our support team immediately.

8 International Data Transfers

To operate our service, your information may sometimes be processed on international servers. In such cases we ensure that data transfers are fully secure and protected in accordance with the highest industry standards. All our technology partners operate under strict data protection agreements, and SSL encryption and secure protocols are used at all times.

9 Responsible Gaming and Data Use

adda77 gives the highest importance to responsible gaming. We analyse your gameplay data in order to:

  • Identify problematic gaming behaviour
  • Action user self-exclusion requests
  • Assist with setting deposit and wagering limits
  • Direct users to appropriate support and resources

To learn more about responsible gaming, read our Responsible Gaming page.

10 Policy Changes and Updates

adda77 reserves the right to amend this privacy policy as needed. When any significant change is made, we will:

  • Update the date on this page
  • Notify registered users by email
  • Display a notification when you log in to the platform

If you continue using adda77 after the changes, you are considered to have accepted the new policy. We therefore recommend reviewing this page regularly.

11 Third-Party Links and Services

Our platform sometimes includes third-party services (such as payment gateways and game software providers). These third parties have their own privacy policies and we are not responsible for their data handling practices. We recommend reading their individual privacy policies before using their services.

Privacy Enquiries

For any questions, requests, or complaints regarding your personal information, please contact us:

24/7 Live Chat — speak directly with our support team in Bengali

[email protected]

We generally respond to all enquiries promptly. The protection of your information is our highest priority.